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Signature Contractors - Privacy Policy

Within this Privacy Policy, the following term definitions will apply:

  • "We," "Us" and "Our" refer to Signature Contractors and Signature Forum (Signature Contractor's parent company) staff

  • "You," "Customer(s)" and "Guest(s)" refer to any and all visitors to

At Signature Contractors, we are committed to protecting the privacy of our customers (who we consider "guests"). As a result, we have created this Privacy Policy in order to clarify to our guests the manner in which Signature Contractors and Signature Forum will and will not use the information which our customers provide to us through our website.

The following are some common questions that may arise in regards to Signature Contractors, and the information which we request from our guests at different points on our website:

What Information Does Signature Contractors Collect?

How Does Signature Contractors Use the Information it Collects?

How Does Signature Contractors Protect the Information it Collects?

Does Signature Contractors Share Its Information with Other Companies?

What are "Cookies" and How Are They Used by Signature Contractors?

What About Links to Other Websites?

Can Customers Update or Change Their Information Once it Has Been Input?

Your Consent

What Information Does Signature Contractors Collect?
How Does Signature Contractors Use the Information it Collects?


The information that guests provide to Signature Contractors is used:

(1) to provide our guests with personalized assistance in scheduling their contracting appointments.

(2) to tailor our provisional information, guest resources and service recommendations to the particular interests of each guest.

(3) to continuously improve the convenience and functionality of our website.

Contact Forms

Signature Contractors utilizes a variety of automated contact forms that enable guests to request information and services. Through these contact forms we may collect:

  • Contact information (such as e-mail addresses)
  • Demographic information (such as zip code)
  • Information regarding guests' service interests (such as roofing or bathroom remodeling)

This information enables us to process and respond to guest service inquiries in a prompt and accurate manner.

Contests / Surveys/ Quizzes

We may occasionally run contests, conduct surveys, or feature quizzes in which we ask visitors for contact information (such as email addresses), personal feedback (such as service interests) and unique identifiers (such as member numbers). The information collected on our contest applications is used to administer the contest and to notify winners.

The information collected in surveys is used to improve our website's relevancy, accuracy and service capabilities. Quiz information is used to personalize guests' experiences and service inquiries through our site. In the event a guest doesn't want to be contacted following a survey or quiz, guests may choose to opt out of future contact correspondence with Signature Contractors.

Financial Information

Guest financial information is never collected directly through the Signature Contractors website. If a guest has contacted Signature Contractors to schedule a contracting service call, and if the preferred home contractor charges an appointment or estimate fee, guests will be asked to submit a credit card or billing account number to a Signature Contractors liaison representative over the phone to hold their appointment. In cases where the contracting appointment has no attached fees, guests won't be required to submit any financial information to us.

If we must collect a guest's credit card information, it is always stored in Signature Contractors' secure database and is only viewable by select administrative staff.

Demographic Information

Demographic guest data may also be collected through Signature Contractors. We use this data to personalize the guest's experience with us, and to show them content that we think will be relevant or interesting to them. For guests who become members of Signature Contractors or Signature Forum (Signature Contractors' parent company site), this information will help us provide them with content according to their preferences.

Additionally, this information may be used internally by Signature Contractors for market analysis and other purposes. In select circumstances, this information may be shared with advertisers on an aggregate basis (i.e. all personal information will be removed).

Mailing Lists

Contact information registration forms, contest forms, survey forms and other sources are also used to send information about us, and promotional materials, to our guests.

In addition, the guest's contact information may be shared with select partners of Signature Contractors (like Signature Forum) who may want to contact our visitors. Users may opt out of receiving future mailings by checking the appropriate box when opening their Signature Contractors account, or when modifying their account information. In the event that you have registered more than one e-mail address with us, please check the opt-out box for each e-mail account you use.

How Does Signature Contractors Protect the Information it Collects?


To provide you with an increased level of security, access to your personal account information is protected with password(s) which you select. We strongly recommend that you not disclose your password to anyone.

Registration & Financial Information

All personal information that you provide to Signature Contractors—including names, addresses, contact information and credit card numbers—is stored in a secure database. This database is located in a physically secure facility and is located behind multiple "firewalls".

Secure Server

If and when you place orders* through our website, or through our parent site Signature Forum, you will transmit your order information, including your credit card number, to our secure server. Our secure server uses Secure Sockets Layer Software (SSL) which allows us to receive information that your web browser encrypts before transmitting to us.

Since any order information you provide to Signature Contractors will be transmitted using a secure connection, customers with web browsers that cannot support this level of security will not be able to order products through Signature Contractors.

To ensure that you are conducting a secure transaction, please look for a small padlock icon in the lower right corner of your browser before you send your financial information. Should this icon not be available, please notify Signature Contractors immediately and DO NOT send your financial information.

*At this time, no financial guest transactions are performed through the Signature Contractors website.

Internet Security-Buy In Comfort

The security of an online transaction* is of the utmost importance to our clients and their customers. This exchange is secured using Secure Sockets Layer technology from Netscape. SSL is considered the standard in the industry and has been adopted by web software developers. SSL is used to receive your order, encrypt it and, through authentication and data encryption, secure all aspects of the online transaction.

An important player in the security scheme is the Certification Authority. The CA issues, manages and authenticates the digital certificates which allow secure transactions to occur. Verisign is a respected CA with the technology, solid infrastructure and practices needed and used by clients around the globe.

This site employs SSL encryption and digital certificate authorization.

*At this time, no financial guest transactions are performed through the Signature Contractors website.

Does Signature Contractors Share Its Information With Other Companies?


Signature Contractors does not sell or share guest information with any unaffiliated third parties. Signature Contractors will share guest information with select network contractors in the event that a guest schedules an appointment with one of our contractors.

If Signature Contractors must acquire and share guest financial information with one of our contractors to schedule an appointment, this information won't be relayed via insecure emails or faxes. We communicate required guest financial info directly to the contractor or their sales team over the phone.

Account Information

Signature Contractors may release account information if it believes, in good faith, that such release is reasonably necessary to (1) comply with the law, (2) enforce or apply the provisions of our Terms and Conditions, or (3) protect the rights, property or safety of Signature Contractors, our customers or other individuals.

Credit Verification

Please note that when billing information is required to schedule services through Signature Contractors, we will use a secure credit verification company to validate the credit card and other information you provide, at the request of the contractor, and before scheduling your service appointment. A $1 validation charge will appear on your card statement following this process and will be credited back to you shortly thereafter. We have an agreement with said credit company to ensure that guests' personal information is kept confidential.

What Are "Cookies" and How Are They Used by Signature Contractors?


"Cookies" are pieces of information that our website can send to your browser and which can later be stored on your computer's hard drive so that we can recognize you when you return. Any pages on the Signature Contractors web site where you are prompted to log in or that are customizable require that you accept cookies.

Our cookies do not contain any personally identifying information, but they do enable us to recognize you when you return to our site, and/or save unfinished activities between visits. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even with cookies disabled, you can still use most of the features on our website.

The Signature Contractors website contains no third party cookies.

What About Links to Other Websites?


As a convenience to our customers, our website may provide links to other sites of our business partners, vendors, and advertisers. The inclusion of any link does not imply Signature Contractors' endorsement of any other company, its site, or the products and services it sells.

Signature Contractors and Signature Forum are not responsible for the privacy practices or the content of any other web site, and we encourage you to read the posted privacy statement whenever interacting with any web site.

Can Customers Change or Update Their Information Once it Has Been Input?


You can access your personal information, including passwords, at any time to update, correct, add or delete the data you have provided to us. To do so, log in at, using the username and password provided in the Signature Forum email we initially sent you. If you lose or forget your password, Signature Forum can re-send you an email with your login information..

Your Consent

By using the Signature Contractors website, you consent to the collection and use of this information by Signature Contractors. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Thank You for Visiting Signature Contractors!